Urine Samples – Important Change of Policy

For clinical safety reasons, we are no longer able to accept urine samples from our patients unless the patient has been asked to provide one.

If you feel you have a water/urinary tract infection, please ask for a callback to discuss the possible infection first. If the clinician feels a sample is needed, they will ask you to bring one in.

If a patient presents a urine sample to the reception team, the team has been instructed by the doctors to check that the sample has been requested. If it has not been requested, a phone call between the patient and a clinician will be arranged to clinically assess the situation.

We cannot accept any urine sample that has not been specifically requested. We cannot store urine samples for reasons of safety and clinical effectiveness.