Patient Responsibilities

Cancellation of appointments

If you have an appointment with any of the healthcare staff and are unable to attend for any reason, please use our Cancel an Appointment triage. Even a few minutes notice gives us time to reallocate resources.

Mobile phones

Please switch off your mobile phone before going in to see the doctor or nurse as it may interfere with sensitive electronic medical equipment.

No smoking

Smoking is prohibited in law in all areas and grounds of the practice. Smoke detectors are fitted in all areas.

Parental supervision

Please note that parents or guardians are responsible for the supervision of children inside Upwell Health Centre and in the grounds or car parks.