GDPR/Privacy Notices


Please read about how your information is being used for COVID-19 research.

Please be aware that we may use new providers or suppliers to help us quickly adapt during the outbreak and to continue your care effectively. For example, we may use a new provider for video consultations. We may not be able to add these to our transparency materials right away, and we apologise for this but please be assured that all of our processors are bound by contract to protect your data.

During COVID-19 we may ask you to send a photograph of your bruise or skin condition that you are concerned about whilst we conduct virtual consultations. This photograph will be used by the clinician to determine any medical treatment necessary and may be added to your medical record where it is deemed necessary.

Please note that, where this is sent via email, it may not be secure. We therefore ask that you only include your NHS number alongside your photograph in the email. The photograph should only be of the area requested and no other person should be visible in the shot.

Your Information

Upwell Health Centre and Welle Ltd. Pharmacy take privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure.

Please use the links below to find more information about the practice and data protection:

Information Commissioner’s Office Registration

Upwell Health Centre and Welle Ltd. are registered with the Information Commissioner’s Office as a Data Controller, our registration numbers are:

  • Upwell Health Centre: Z6132652
  • Welle Ltd. (Pharmacy): Z2309363

Questions or Queries

If you have any questions or wish to make a request in relation to your information, please contact us at:

Upwell Health Centre
Townley Close
Cambs PE14 9BT

Alternatively, you can email our DPO at